Terms and Conditions

1. Acceptance of Terms and Conditions
By accessing and using the XO2.CO.NZ website ("Website"), you agree to be bound by these terms and conditions ("Terms"). If you do not agree with these Terms, please do not use this Website.

2. Definitions

"XO2.CO.NZ," "we," "us," or "our" refers to the operators of the website.
"You" or "user" refers to the individual accessing or using the Website.

3. Online Shopping

The Website allows you to browse and purchase products and services ("Products") listed on the Website.
All prices displayed on the Website are in New Zealand Dollars (NZD) and are inclusive of Goods and Services Tax (GST), unless otherwise stated.

4. Product Information

We strive to provide accurate product information, including descriptions, prices, and images. However, we do not guarantee the accuracy, completeness, or reliability of such information.

5. Ordering Process

Placing an order on the Website constitutes an offer to purchase the selected Products. We reserve the right to accept or decline any order for any reason.
Upon receipt of an order, we will send you an email acknowledging the order details. This email does not constitute acceptance of the order.
Order acceptance occurs when the Products are dispatched to you. We will send you an email confirming shipment.

6. Payment

Payment for Products must be made at the time of ordering, using the available payment methods on the Website.
We use secure payment gateways to process payments, and we do not store your payment information.

7. Shipping and Delivery

We will make reasonable efforts to deliver the ordered Products within the specified timeframe. However, we are not responsible for any delays caused by factors beyond our control.
Shipping costs will be calculated and displayed during the checkout process.

8. Returns and Refunds

Please refer to our separate Returns and Refunds Policy for information regarding returning Products and requesting refunds.

9. Privacy Policy

We collect, store, and process your personal information in accordance with our Privacy Policy. By using the Website, you consent to such collection, storage, and processing.

10. Intellectual Property

The content and materials on the Website are protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

11. Limitation of Liability

To the extent permitted by law, we are not liable for any direct, indirect, incidental, special, or consequential damages arising from the use of the Website or the purchase of Products.

12. Indemnity

You agree to indemnify and hold XO2.CO.NZ harmless from any claims, losses, liabilities, damages, costs, and expenses arising from your use of the Website or violation of these Terms.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective upon posting on the Website. It is your responsibility to review the Terms periodically.

14. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of New Zealand. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts of New Zealand.
By using the XO2.CO.NZ website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you have any questions or concerns, please contact us via contact form.

Last updated on 18 August 2023